Roesbery Car Care

Was in the East Bay and stopped here to get my oil changed long overdue. The people at Roseberry Car Care were quick, affordable, and best of all honest! This was no Jiffy Lube experience where you get up-sold and lied to about 100 things that need to be replaced. The people working on my car gave me an honest assessment about what needed to be done and then did it quickly and very well! I will 100% be coming back here again for my next oil change!

I have a 1999 Audi A4 with 155k on it and I have used this Roesberry location to maintain it for the past 6 or 7 years. They have always been very fair and do a great job of getting the car in and repairs done in a timely way. On top of that, they are very friendly and will take time to explain an issue or take you out to the garage to give a visual as to what the problem is.Overall, I've been very satisfied with the service and results.

I've been a customer of Roesbery for nearly 20 years, at the Danville, Antioch, and Walnut Creek Main Street locations. Yes prices are high. Yes it's wise to shop around, do your homework, etc. Yes they will give you a list of recommended maintenance services you should consider, even if you're just getting an oil change. But my rationale is, one, I only have one car, and I want it running well for as long as possible; and two, as a long-term customer, they have a vested interested in making sure I'm happy since, e.g., we all know how powerful a negative Yelp review can be. Over the years I've called the service managers several times saying this and so just happened, can I come in right now? and received almost immediate attention most recently, the day before a holiday weekend. The lead mechanic at WC is now the only one who works on my car; he brings the parts out to me, shows me underneath what work was needed and what he's doing -- not because I'm an expert but because he knows I want to know what's going on. As another reviewer mentioned, when there's a list of recommended services, they always start with the safety items first. I have met several members of the Roesbery family over the years, including Mike the owner -- I have much respect for their ethics and integrity. I will continue to use them and recommend them to anyone who asks -- and if they aren't a fit for someone, well, no one can please everyone. Thx for reading.

I recently bought a Groupon for Roesbery Car Care that included an oil change and a mechanic's appraisal. I sat on it for too long and the good folks here were kind enough to honour the Coupon even though it was a few days past due. I made a Friday appointment, dropped the car off, and when returned when it was ready and on time. I have a 1999 Subaru Legacy with 160,000 miles on it, so I knew darn well that there would be a Your Car is Ready, But we Found a Few Things discussion. At this point, I usually tense up and worry about the damage that will be inflicted on my credit card. Actually, the list was pretty reasonable and Christine did a good job describing the items, and offering a rough Safety First prioritization. I really appreciated that. Now for those of you including me who have exclaimed - Can You Believe How Much They Charged for X?, I went and got a second opinion at Diablo Auto Specialists. This is Gayle's shop and she subsequently convinced me that the Family that car repairs together, stays together. My final work list and bill from Diablo Auto Specialists was fully in line with what Roesbery Car Car provided. It turned out to be a Win Win choice as my car would have been equally well cared for here.

I've used Roesbery Antioch periodically over the years. Nice guys who seem to do competent work. I just get simple routine stuff done like fluid changes, brake pads and smog, etc but I have no good reason to believe they aren't also competent with major work. Ralph is always helpful with questions. I always leave satisfied. It could be that they deserve five stars but I give them a solid four.

I've had the opportunity to bring both my wife's car in as well as my own. Both cars aren't easy to work on too. Each and every time I've been there the service mgr, Christine, has been a jewel. She knows what to do & brings the needed repairs in at a price I can live with. I've used Weatherford BMW for my car which will never happen again, and Chris beats out the dealership by a landslide. I highly recommend one of their shops since I know there will never be any problems or anything dishonest.

I actually found out about this place through a Groupon I purchased. The only person. I spoke to was Eric at the front desk. He was AWESOME! very polite and fantastic customer service. I went in for an oil change, tire rotation, and maintenance inspection. They were very thorough and Eric went over each item with me in detail. I would definitely recommend this establishment!

Honest business, fair prices. I am a regular there.